Privacy Policy

Last updated: January 2026

Your privacy matters. This policy explains how I collect, use and protect your personal information when you visit this website, submit a contact form, book a discovery call, join a group workshop, sign up to emails, or work with me directly.

I am registered with the ICO and committed to handling your information with care, transparency and respect.

Who I Am

This website is operated by Maitya Wellbeing, providing online holistic health coaching, Ayurveda support and related services. If you have any questions about this policy or your data, you can contact me at:
contact@maityawellbeing.co.uk

What Information I Collect

I may collect the following information:

1. Information you choose to share

This includes:

• Your name and email address

• Information submitted via contact forms or booking forms

• Details shared when registering interest in group workshops

• Information provided when signing up to newsletters or updates

2. Health & wellbeing information (optional)

If you book coaching, consultations or wellbeing support, you may choose to share limited information about:

• Stress, burnout, fatigue or wellbeing concerns

• Lifestyle habits or routines

• Neurodiversity-related needs

• Other health-related context relevant to your support

You are always in control of what you share.

How Your Information Is Used

Your information is used only to:

• Respond to enquiries or messages

• Arrange discovery calls, sessions or services

• Deliver coaching, wellbeing or Ayurvedic support

• Share updates, newsletters or group workshop information (only if you opt in)

• Improve my services and website experience

I do not sell or rent your personal data.

Lawful Basis for Processing Your Data (GDPR)

Under UK GDPR, I process your data on the following bases:

• Legitimate interest — to respond to enquiries or provide requested information

• Consent — when you opt in to emails, group notifications or coaching support

• Explicit consent — for any health or wellbeing-related information you choose to share

You may withdraw your consent at any time.

Health & Wellbeing Information (Special Category Data)

Any health or wellbeing information you share is treated as confidential and handled with additional care.

This information is:

• Collected only with your explicit consent

• Used solely to provide appropriate coaching or wellbeing support

• Never shared with third parties without your permission

Coaching and Ayurvedic wellbeing support does not replace medical care. I may encourage you to consult your GP or healthcare provider where appropriate.

Confidentiality & Safeguarding

All personal information shared during coaching or consultations is treated as confidential.

Confidentiality would only be broken if:

• There was a serious risk of harm to you or others

• I was legally required to disclose information

These situations are rare and handled with care.

How Long Your Data Is Kept

I keep your information only for as long as necessary:

• Enquiry and contact data: up to 12 months

• Newsletter or group interest data: until you unsubscribe

• Client coaching & ayurveda records: retained securely for up to 7 years, then deleted

You can request deletion sooner where appropriate.

How Your Data Is Stored & Protected

Your information is stored securely using reputable, password-protected systems.

• Only I have access to your personal data

• Reasonable technical and organisational measures are in place

• No third-party marketing access is permitted

Third-Party Services

I may use trusted third-party tools to run my business (for example, booking calendars or email platforms). These services only process your data as required and are GDPR-compliant.

Your Rights

You have the right to:

• Access the personal data I hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email: contact@maityawellbeing.co.uk.

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Changes to This Policy

This policy may be updated occasionally to reflect changes in services or legal requirements. The latest version will always appear on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please email:
contact@maityawellbeing.co.uk