Privacy Policy

Last updated: August 2026

Your privacy matters. This policy explains how I collect, use and protect your personal information when you visit this website, submit a contact form, contact me by email or book a discovery call.

I am registered with the ICO and committed to handling your information with care, transparency and respect.

Who I Am

This website is operated by Māitya: Wellbeing, providing online coaching, holistic lifestyle and nutrition support and related wellbeing services. If you have any questions about this policy or your data, you can contact me at: contact@maityawellbeing.co.uk

What Information I Collect

I may collect the following information:

• Your name and email address

• Information you provide through the website contact form or when contacting me directly by email

• Health or wellbeing information you choose to share

How Your Information Is Used

Your information is used only to:

• Respond to enquiries or messages

• Arrange discovery calls or discuss the services you’re interested in

I do not sell or rent your personal data.

Lawful Basis for Processing Your Data

Under UK GDPR, I process your personal information on the basis of legitimate interests where necessary to respond to enquiries and communicate with you about my services.

Health & Wellbeing Information

You may choose to provide health information during an enquiry or discovery call, though you are not required to. Any such information will be treated as confidential and handled with additional care in accordance with UK data protection law.

If you go on to become a client, further information about how your health and wellbeing information is handled will be provided in my Client Privacy Notice.

Confidentiality & Safeguarding

Information shared during an enquiry or discovery call will be treated as confidential. I may disclose information where required by law or where necessary in response to a serious safeguarding or safety concern.

How Long Your Data Is Kept

I keep personal information collected through enquiries and discovery calls only for as long as reasonably necessary for the purpose for which it was collected.

If you go on to become a client, information relating to the services you receive will be handled in accordance with my Client Privacy Notice.

How Your Data Is Stored & Protected

I take reasonable steps to protect your personal information from unauthorised access, loss or misuse. Information is stored using secure, password-protected systems and access is limited to what is necessary for my work.

Third-Party Services

I use trusted third-party service providers to support the operation of my website and communications. These providers may process personal information on my behalf where necessary to provide their services.

Your Rights

Under UK data protection law, you have a number of rights in relation to your personal information. Depending on the circumstances, these may include:

• Requesting access to your personal information

• Requesting correction of inaccurate information

• Requesting erasure of your personal information

• Requesting restriction of the processing of your information

• Objecting to the processing of your information in certain circumstances

If you wish to exercise any of these rights, please contact me at: contact@maityawellbeing.co.uk.

This website uses cookies and similar technologies that are necessary for the site to function and may use others to support its features and performance. Where consent is required, you can choose which cookies to allow through the cookie consent banner and change your preferences at any time.

Complaints

If you have a concern or complaint about how I handle your personal information, please contact me at contact@maityawellbeing.co.uk so that I can investigate and respond. I will acknowledge data protection complaints within 30 days and respond without undue delay.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Changes to This Policy

This policy may be updated occasionally to reflect changes in services or legal requirements. The latest version will always appear on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please email:
contact@maityawellbeing.co.uk